Susie Johndrow
About Susie Johndrow
Susie Johndrow is a Commission Analyst with extensive experience in telecommunications and customer service. She currently works at AVANT Communications and Telarus, where she has held various roles since 2014, demonstrating expertise in account management and data center management.
Current Role at AVANT Communications
Susie Johndrow serves as a Commission Analyst at AVANT Communications. She began this role in 2023 and has been with the company for one year. In this position, she is responsible for analyzing commission structures and ensuring accurate compensation for partners and sales teams.
Work at Telarus
Susie Johndrow has held multiple positions at Telarus since 2014. She currently works as a Senior Manager of Training and Implementation, Partner Support Manager, and Lumen/CenturyLink Specialty Support Manager. Her tenure at Telarus spans over ten years, during which she has developed expertise in managing client relationships and overseeing project tracking for CenturyLink.
Previous Experience at Hexcel Corporation
Before her time at Telarus, Susie Johndrow worked at Hexcel Corporation as a Customer Service Support Specialist from 2006 to 2011. During her five years in this role, she gained valuable experience in customer service and support within the Greater Salt Lake City Area.
Education and Expertise
Susie Johndrow studied Medical Specialties at Stevens-Henager College, where she earned an Associate of Science degree from 2004 to 2005. She also completed her high school education at Grand County High School from 1995 to 1998. Her professional expertise includes Session Initiation Protocol (SIP) and Multiprotocol Label Switching (MPLS), which are essential in telecommunications and network management.
Background in Data Center Management
Susie Johndrow has a background in Data Center management, indicating her experience with large-scale IT infrastructure. This knowledge complements her roles in telecommunications and account management, allowing her to effectively manage technical aspects of client relationships and service delivery.