Archana Hemesh
About Archana Hemesh
Archana Hemesh is a Quality Assurance Specialist at Avanti Software Inc. in Calgary, Alberta, with expertise in API testing and a background in computer science and various technical roles.
Work at Avanti Software
Archana Hemesh has been employed at Avanti Software Inc. as a Quality Assurance Specialist since 2020. In this role, she focuses on ensuring the quality and functionality of software products. Her tenure at Avanti Software spans four years, during which she has contributed to various quality assurance processes and initiatives in Calgary, Alberta, Canada.
Education and Expertise
Archana Hemesh holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, where she studied from 2003 to 2007. She has further enhanced her skills through various programs, including a Skills Enhancement Program at CIWA in 2015 and a Business Analysis and Project Management program at the Southern Alberta Institute of Technology (SAIT) in 2018. Her expertise includes API testing using Postman and domain knowledge in Human Capital Management (HCM) software.
Professional Background
Prior to her current position, Archana Hemesh worked in various roles within the quality assurance and technical support fields. She served as a QA Analyst and Technical Customer Service Representative at 4castplus for one month in 2016. She also held positions as a Quality Assurance Analyst at Effortless.Marketing from 2016 to 2018, and as a Software QA Tester at Bharat Electronics Limited from 2007 to 2009. Additionally, she worked as a Customer Technical Support representative at Eligeo Business Solutions in 2018.
Technical Skills and Experience
Archana Hemesh has significant experience in providing technical support for SugarCRM, a cloud-based CRM tool. She has worked on the customization and configuration of SugarCRM as an administrator. Her experience also includes working with SAP vendor invoice management software and the 4castplus cost management product. She has demonstrated her ability to perform API testing and has a solid understanding of quality assurance methodologies.
Previous Employment History
Archana Hemesh's employment history includes a role as a Fuel Analyst at Canadian Pacific Railway in 2015, where she worked for three months. Her diverse background in quality assurance and technical support roles has equipped her with a comprehensive understanding of software quality processes and customer service in the technology sector.