Farah Benson
About Farah Benson
Farah Benson is an Implementation Specialist at Avanti Software Inc. in Calgary, Alberta, with over five years of experience in support roles and a background in chemistry from McGill University.
Work at Avanti Software
Farah Benson has been employed at Avanti Software Inc. since 2019, serving as an Implementation Specialist. In this role, she focuses on supporting clients with the implementation of software solutions. Her tenure at Avanti has lasted for five years, during which she has developed expertise in customer support and software implementation processes. Additionally, she has held the position of Support Specialist, contributing to the company's commitment to client satisfaction and effective software deployment.
Previous Experience at Telus
Prior to her role at Avanti Software, Farah Benson worked at Telus in various capacities. She began her career at Telus as a Customer Support Specialist from 2015 to 2016, where she provided assistance to customers for approximately 11 months. Following this position, she transitioned to a Technical Support Associate role from 2016 to 2018, serving for two years. In these roles, she gained valuable experience in customer service and technical support.
Research Experience at McGill University
Farah Benson has a background in research, having worked at McGill University. She served as a Bioremediation Research Assistant for three months in 2012, where she contributed to environmental research projects. Following this, she continued her association with McGill University as a Research Assistant from 2012 to 2013 for one year. These experiences provided her with foundational skills in research methodologies.
Education and Expertise
Farah Benson earned her Bachelor of Science degree in Chemistry from McGill University, completing her studies from 2010 to 2014. This educational background has equipped her with a strong understanding of scientific principles and analytical skills. Her academic training complements her professional experience in both technical support and implementation roles.