Thomas King
About Thomas King
Thomas King is a Team Lead and Implementation Consultant at Avanti Software Inc., where he has worked since 2021. He has extensive experience in client support and implementation roles, having previously held positions at Relogix and Phreesia, and he focuses on enhancing team efficiency and client satisfaction.
Current Role at Avanti Software
Thomas King currently serves as the Team Lead for Implementation Consulting at Avanti Software Inc. He has held this position since 2021 and has contributed to the company's efforts in enhancing client satisfaction and operational efficiency. His role involves overseeing implementation processes and ensuring that teams are equipped to deliver high-quality service to clients.
Previous Experience at Relogix
From 2017 to 2020, Thomas King worked at Relogix as the Director of Implementation & Support. In this role, he was responsible for leading implementation strategies and support initiatives. His tenure at Relogix spanned three years, during which he focused on optimizing client interactions and support processes.
Background in Client Support at Phreesia
Thomas King has extensive experience in client support roles at Phreesia. He served as Team Lead for Client Support in 2016 for three months, and prior to that, he held several positions including Senior Deployment Specialist and L3 Support from 2015 to 2016, and Associate Director of Support & Service from 2016 to 2017. His work at Phreesia emphasized technical support and client service management.
Educational Background
Thomas King studied at Algonquin College of Applied Arts and Technology, where he earned a diploma in Computer Systems Technician from 2009 to 2011. He also completed his secondary education at Brookfield High School. His educational background has provided a foundation for his career in technology and client support.
Professional Skills and Focus
Thomas King has a proven track record of streamlining processes to enhance team efficiency and client satisfaction. He focuses on developing skilled employees to drive high client value at the enterprise level. His results-oriented approach is evident in his management style, where he motivates dynamic teams to achieve organizational goals.