Oleh Kalynyak
About Oleh Kalynyak
Oleh Kalynyak is a Second Line Support Engineer with extensive experience in technical support and pharmacy operations. He has worked for various companies, including dataxu and Kromtech, and holds a Bachelor's degree in Pharmacy from Yvano-Frankivs'ka Deržavna Medicna Akadmija.
Current Role at Avantra
Oleh Kalynyak has been serving as a Second Line Support Engineer at Avantra since 2020. In this role, he is responsible for providing advanced technical support and troubleshooting for clients. His expertise in maintaining and configuring peripheral devices enhances the efficiency of support operations. Kalynyak's role involves resolving complex issues and ensuring customer satisfaction through effective communication and problem-solving.
Previous Experience in Technical Support
Prior to his current position, Oleh Kalynyak held several roles in technical support. He worked as a Contractor Support Escalation Engineer at dataxu from 2019 to 2020, where he provided remote support for clients. He also served as a Technical Support Agent at Kromtech for one year and as a Technical Support Engineer at Perfectial for eight months. Additionally, he was a Technical Support Specialist at ZoomSupport for Business from 2017 to 2018. These roles contributed to his strong troubleshooting skills and experience in the digital advertisement and computer software industry.
Pharmacy Education and Management Experience
Oleh Kalynyak studied Pharmacy at Yvano-Frankivs'ka Deržavna Medicna Akadmija, earning a Bachelor of Pharmacy from 2003 to 2008. Following his education, he worked as a Pharmacy Operations Manager at Аптека Доброго Дня from 2008 to 2012 and at Med-Service Group from 2012 to 2017. In these positions, he managed pharmacy operations, demonstrating his ability to oversee complex processes and ensure compliance with industry standards.
Technical Skills and Expertise
Oleh Kalynyak possesses advanced troubleshooting skills in both Windows and macOS environments. His expertise includes maintaining and configuring peripheral devices, which is essential for effective technical support. Kalynyak also demonstrates strong problem-solving and research abilities, particularly in the context of digital advertisement and computer software. His technical knowledge supports his roles in various organizations, enhancing the quality of service provided to clients.