Darren Mc Ardle
About Darren Mc Ardle
Darren Mc Ardle is a Customer Support Engineer at Avatier in Dublin, Ireland, with a career spanning over a decade in telecommunications and Video on Demand industries. He has held various technical support roles and has expertise in managing systems across Windows, Linux, and SQL platforms.
Work at Avatier
Darren Mc Ardle has been employed at Avatier as a Customer Support Engineer since 2022. His role involves providing technical support and assistance to clients, focusing on customer satisfaction and efficient resolution of issues. Located in Dublin, County Dublin, Ireland, he has contributed to the company's commitment to delivering high-quality support services in the Video on Demand industry.
Previous Experience in Telecommunications and Video on Demand
Before joining Avatier, Darren Mc Ardle accumulated extensive experience in the telecommunications and Video on Demand sectors. He worked at Vesta Corporation as a NOC Engineer from 2011 to 2017 and as a Customer Service Representative from 2007 to 2011. Additionally, he served as a Senior Technical Support Specialist and VOD Support Engineer at SeaChange International between 2017 and 2019, gaining valuable insights into technical support and customer service.
Technical Expertise and Skills
Darren Mc Ardle possesses expertise in managing and supporting systems and infrastructure across various platforms, including Windows, Linux, and SQL. His technical skills enable him to address complex issues effectively, supporting major telecommunications and media companies such as Liberty Global Group, Virgin Media UK, and Cox Communications.
Education and Training
Darren Mc Ardle completed his high school education at Colaiste Ris from 2000 to 2005. This foundational education provided him with the necessary skills and knowledge to pursue a career in technical support and customer service within the telecommunications and Video on Demand industries.
Career Progression
Darren Mc Ardle's career has shown a clear progression from customer service roles to more technical positions. After starting at Vesta Corporation, he transitioned to technical support roles at SeaChange International and Progress Systems, where he worked as a Technical Support Engineer from 2019 to 2022. This trajectory highlights his growth and adaptability within the technology sector.