Christopher Cicchetti
About Christopher Cicchetti
Christopher Cicchetti is a Field Service Manager at Aventiv Technologies, where he has worked since 2021. With over 30 years of customer service experience, he has a strong background in telecommunications and technical services, having held various roles in the industry.
Work at Aventiv Technologies
Christopher Cicchetti has been employed at Aventiv Technologies since 2021, currently holding the position of Field Service Manager. In this role, he oversees field operations and ensures the delivery of quality service to clients. Prior to his current position, he served as Field Service Technician II at the same company from 2019 to 2021. His experience at Aventiv Technologies reflects his commitment to customer service and technical support in the telecommunications sector.
Previous Experience in Telecommunications
Christopher Cicchetti has extensive experience in the telecommunications industry, having worked at Verizon as a Facilities/Services Technician from 2007 to 2016 for nine years. His role involved maintaining and servicing telecommunications equipment. Additionally, he worked at OME Inc as a Field Technician for six months in 2018 and at Skinny IT as a Field Service Technician for one year from 2017 to 2018. His diverse roles have contributed to his technical expertise and customer service skills.
Education and Expertise
Christopher Cicchetti studied Business Management at Kaskaskia College from 1993 to 1994. He also pursued Culinary Arts at Vincennes University from 1992 to 1993. His educational background, combined with over 30 years of customer service experience, enhances his capabilities in managing client relationships and delivering effective solutions in his field. His training in hospitality further supports his customer service expertise.
Background in Technical Services
Christopher Cicchetti has a solid background in technical services, having worked in various roles that emphasize field service and technical support. His career includes positions at IST - Installation & Service Technologies, Inc. as a Field Service Technician in 2017 and at Skinny IT in the Mid Atlantic Region. His experience across different companies and roles has equipped him with a comprehensive understanding of the technical service landscape.
Commitment to Continuous Learning
Christopher Cicchetti is dedicated to continuous learning and adapting to new challenges in his field. This commitment is evident in his diverse career path and willingness to take on various roles within the telecommunications and technical service sectors. His proactive approach to professional development contributes to his effectiveness in managing field operations and enhancing customer satisfaction.