Milton Santiago
About Milton Santiago
Milton Santiago is a Field Service Technician II at Aventiv Technologies in Phoenix, Arizona, with expertise in diagnosing and repairing IoT hardware and telephony devices. He holds a Bachelor of Science degree from Western Governors University and has a diverse background in network administration and customer support.
Work at Aventiv Technologies
Milton Santiago has been employed at Aventiv Technologies as a Field Service Technician II since 2021. In this role, he is responsible for providing technical support and services related to various hardware systems. His position is based in Phoenix, Arizona, where he has contributed to the company's operations for three years.
Education and Expertise
Milton Santiago earned a Bachelor of Science degree from Western Governors University, completing his studies from 2019 to 2021. He also holds an Associate of Arts degree in Liberal Arts and Sciences from Florida SouthWestern State College, which he obtained between 1988 and 1991. His expertise includes diagnosing and repairing IoT hardware, video systems, fiber optic hardware, and telephony devices, as well as skills in network administration.
Background
Milton Santiago attended Riverdale High School from 1984 to 1987. His professional background includes various roles in the technology sector. He worked as a Network Administrator at Covenant Community Ministries for seven years and served as a Fiber Customer Support Analyst at Frontier Communications for six years. He also held the position of Sales & Service Technician II at Ziply Fiber for one year.
Career Aspirations
Milton Santiago seeks to transition into IT Operations, indicating a desire to broaden his career focus beyond his current technical roles. This aspiration reflects his commitment to professional growth and development within the information technology field.
Skills and Competencies
Milton possesses a range of skills that enhance his effectiveness in technical roles. These include team leadership, customer-centered support, project management, and network administration. His diverse skill set supports his ability to manage projects and provide quality service to clients.