Patrick Sutton
About Patrick Sutton
Patrick Sutton serves as a Senior NOC Technician at Aventiv Technologies, where he has worked since 2008. He specializes in monitoring server reliability, conducting equipment polling for billing, and facilitating communication during outages.
Work at Aventiv Technologies
Patrick Sutton has served as a Senior NOC Technician at Aventiv Technologies since 2008. In this role, he is responsible for conducting nightly polling of premises-based equipment to gather usage statistics, which are essential for customer billing. He monitors internal servers using SolarWinds Orion and SQL jobs to ensure system reliability. Additionally, he facilitates communication during outages by coordinating multiple departments through telephone bridges.
Background
Patrick Sutton has a background in computer science, having studied at Temple College for 11 months in 1997. His professional career includes significant experience in network operations and information security. He began his career at The Planet, where he worked as a NOC engineer for 11 months and then as an Information Security Engineer for two years before moving to Securus Technologies.
Education and Expertise
Patrick Sutton studied Computer Science at Temple College, where he gained foundational knowledge in the field. His expertise includes monitoring server reliability, managing network operations, and configuring virtual machines. He is skilled in setting up Fedora, web servers, and MySQL servers for internal use, which supports his role in the Network Operations Center.
Previous Experience
Before his current tenure at Aventiv Technologies, Patrick Sutton worked at The Planet. He held two positions there: first as a NOC engineer from 2005 to 2006, and then as an Information Security Engineer from 2006 to 2008. These roles provided him with experience in network operations and security, contributing to his current skill set.
Current Role and Responsibilities
In his current role as a Senior NOC Technician at Aventiv Technologies, Patrick Sutton is responsible for maintaining and updating the internal mediawiki for the Network Operations Center. His responsibilities also include ensuring system reliability and facilitating communication during outages, which are critical for operational efficiency.