Victor Matthews
About Victor Matthews
Victor Matthews is a Managed Services Support Engineer at AVI Systems in Eden Prairie, Minnesota, where he has worked since 2021. He previously served as a VTC Support Analyst at the same company for eight years and studied Network Management at Minneapolis Business College from 2011 to 2012.
Work at AVI Systems
Victor Matthews has been employed at AVI Systems since 2021, serving as a Managed Services Support Engineer. In this role, he is responsible for providing technical support and solutions to clients, ensuring the smooth operation of managed services. His tenure at AVI Systems reflects a commitment to enhancing customer experiences through effective service delivery. Prior to his current position, he worked as a VTC Support Analyst at the same company for eight years, where he developed a strong foundation in technical support and client interaction.
Education and Expertise
Victor Matthews studied at Minneapolis Business College, focusing on Network Management from 2011 to 2012. He achieved a qualification in Network Management, which has equipped him with the necessary skills to excel in his technical roles. His educational background supports his expertise in managing network-related issues and providing effective solutions in his current position at AVI Systems.
Background
Victor Matthews has a professional background in technical support, specifically within the audiovisual and managed services sectors. He began his career at AVI Systems as a VTC Support Analyst, where he worked for eight years before transitioning to his current role as a Managed Services Support Engineer in 2021. His experience in both positions has contributed to his comprehensive understanding of client needs and technical requirements.
Professional Experience
Victor Matthews has accumulated significant professional experience in the technical support field, particularly at AVI Systems. His career began as a VTC Support Analyst, where he honed his skills over eight years. In 2021, he advanced to the role of Managed Services Support Engineer, where he continues to apply his knowledge and experience to support clients effectively. His career progression illustrates his dedication to the field and his ability to adapt to evolving technical demands.