Andrey Lipayev
About Andrey Lipayev
Andrey Lipayev is a Senior Network and Voice Analyst with extensive experience in telecommunications. He has worked at AVON since 2017 and previously spent 11 years as a System Administrator Engineer at Polyus Gold in Moscow.
Work at Avon
Andrey Lipayev has been employed at Avon since 2017, serving as a Senior Network and Voice Analyst. In this role, he is responsible for the configuration, deployment, testing, maintenance, monitoring, and troubleshooting of telecommunications components. He manages ITIL/ITSM change, incident, and problem management processes, ensuring efficient operations within the organization. Additionally, he supports Avaya Call Center operations in both Russia and Ukraine, contributing to the seamless functioning of communication systems.
Previous Experience at Polyus Gold
Before joining Avon, Andrey Lipayev worked at Polyus Gold as a System Administrator Engineer from 2006 to 2017. During his 11 years in this position, he developed expertise in managing IT systems and infrastructure. His experience at Polyus Gold provided him with a solid foundation in system administration and technical support, which he has applied in his current role at Avon.
Education and Expertise
Andrey Lipayev studied at the Moscow Aviation Institute (State Technical University) from 1994 to 2000, where he earned an Engineer's degree in Applied Mechanics. This educational background has equipped him with the technical knowledge and skills necessary for his career in network and voice analysis. His expertise is further demonstrated through his responsibilities in managing telecommunications components and ITIL/ITSM processes.
Telecommunications and IT Management Skills
In his current role, Andrey Lipayev demonstrates proficiency in telecommunications and IT management. He is adept at handling the configuration and troubleshooting of various telecommunications components. His responsibilities include overseeing ITIL/ITSM processes, which involve managing changes, incidents, and problems effectively. His skills contribute to the operational efficiency of Avon's communication systems.