Bruno Amorim
About Bruno Amorim
Bruno Amorim serves as the Supervisor de Marketing de Relacionamento at Avon, where he has worked since 2020. He has a background in customer experience management and marketing, having previously held roles at Grupo Omnilife-Chivas and studied at various institutions in Brazil.
Current Role at Avon
Bruno Amorim serves as Supervisor de Marketing de Relacionamento at Avon, a position he has held since 2020. In this role, he manages the relationship management framework, focusing on enhancing the journey of representatives, entrepreneurs, and sales managers. He collaborates with various departments and squads within Avon Brasil and Avon Hispana to align with strategic business priorities. His leadership efforts aim to engage and motivate Avon's sales force, contributing to the overall business results of Avon Brasil.
Previous Experience at Grupo Omnilife-Chivas
Prior to his current position at Avon, Bruno Amorim worked at Grupo Omnilife-Chivas in multiple roles. He served as Coordenador de Serviços a Clientes from 2019 to 2020, where he focused on customer service operations in São Paulo e Região, Brasil. Before that, he held the position of Analista Sênior de Comunicação e Eventos from 2016 to 2018, contributing to communication and event management strategies within the organization.
Education and Expertise
Bruno Amorim has a solid educational background in marketing and public relations. He studied at UNILAGO, earning a degree in Relações Públicas from 2011 to 2014. He furthered his studies at Centro Universitário Senac, achieving a specialization in Gestão Estratégica de Marketing from 2015 to 2016. Most recently, he completed a program in Gestão da Experiência do Consumidor – Customer Centric Marketing at ESPM Escola Superior de Propaganda e Marketing from 2020 to 2021.
Strategic Contributions
In his role at Avon, Bruno Amorim has developed and implemented strategic plans aimed at enhancing customer experience and promoting customer-centric marketing. He monitors the implementation of the Channel Planning process to ensure alignment with strategic outcomes and representative satisfaction. His efforts are directed towards protecting and enhancing Avon's brand image while ensuring that the sales force remains engaged and motivated.