Linda Ntuli
About Linda Ntuli
Linda Ntuli is a Supervisor with extensive experience in quality assurance within call centers. She worked at TransTel Communications, Inc. as a Call Center QA Supervisor for eight years from 2001 to 2009.
Work at TransTel Communications, Inc.
Linda Ntuli worked at TransTel Communications, Inc. as a Call Centre QA Supervisor. Her tenure at the company lasted from 2001 to 2009, spanning a total of eight years. In this role, she was responsible for overseeing quality assurance processes within the call center, ensuring that customer interactions met the company's standards.
Professional Experience
Linda Ntuli has extensive experience in the call center industry, specifically in quality assurance. Her role as a QA Supervisor involved monitoring calls, providing feedback to agents, and implementing training programs to enhance service quality. This experience contributed to her skills in management and customer service.