Luciano Nitri
About Luciano Nitri
Luciano Nitri is a Customer Relationship Management Business Analyst at Avon in São Paulo, Brazil, where he has worked since 2022. He has a background in marketing and has held various roles at Avon, focusing on communication, budget management, and CRM strategies.
Work at Avon
Luciano Nitri has been employed at Avon since 2021, currently serving as a Customer Relationship Management Business Analyst. In this role, he has been responsible for developing and presenting marketing closure materials, which include results, analyses, and learnings for management and the board. He also manages the department's budget and oversees administrative and operational financial demands. Prior to his current position, he worked as a marketing communication analyst for four months and as a junior relationship analyst for nine months, both roles contributing to his expertise in customer relationship management.
Education and Expertise
Luciano Nitri studied at UNINOVE, where he pursued a degree in Marketing, achieving a Curso Superior de Tecnologia (CST) from 2020 to 2022. His education has provided him with a solid foundation in marketing principles and practices, which he applies in his current role at Avon. His expertise includes developing marketing materials, managing budgets, and creating customer relationship management (CRM) channel journeys in collaboration with the CRM team.
Background
Luciano Nitri is based in São Paulo, Brazil. His career at Avon began in 2021, where he has progressively taken on roles with increasing responsibility. His initial position as a junior relationship analyst allowed him to gain experience in customer interactions and communication strategies. This experience paved the way for his subsequent roles, where he has focused on marketing communication and customer relationship management.
Achievements
In his role at Avon, Luciano Nitri has developed and presented marketing closure materials that provide insights and analyses to management and the board. He has also played a key role in operating the company's external communication platform on WhatsApp, enhancing interaction between departments. His contributions to budget management and operational financial demands have further established his role within the organization.