Maria Muñoz Torre
About Maria Muñoz Torre
Maria Muñoz Torre serves as the Head of Customer Experience for Iberia, bringing extensive experience from previous roles in facilities management and operations across various industries.
Current Role at Avon
Maria Muñoz Torre holds the position of Head of Customer Experience for the Iberia region. In this role, she is responsible for overseeing customer interactions and ensuring a high standard of service across various touchpoints. Her focus is on enhancing customer satisfaction and loyalty through effective strategies and initiatives.
Previous Experience at Ferrovial
Prior to her current role, Maria worked at Ferrovial as a Facilities Manager. She was employed for a period of nine months in Madrid, Spain, from 2006 to 2007. In this capacity, she managed facility operations and contributed to the efficiency of services provided within the organization.
Career at Carrefour
Maria served as an Operation Manager at Carrefour from 2001 to 2006, a tenure of five years in Boulogne-Billancourt, Île-de-France, France. Her responsibilities included overseeing daily operations and implementing strategies to improve operational efficiency and customer service.
Experience at Accenture
Maria began her career as a Junior Consultant at Accenture, where she worked for five months in Dublin, Ireland, from 2000 to 2001. In this role, she assisted in various consulting projects, gaining valuable insights into business operations and client management.
Education at Universidad Politécnica De Madrid
Maria Muñoz Torre pursued her higher education at Universidad Politécnica De Madrid, where she studied from 1994 to 2000. Her academic background provided her with a solid foundation in her field, contributing to her professional development and career trajectory.