Silindile Mbatha
About Silindile Mbatha
Silindile Mbatha is a Sales Representative at Avon, where she has worked since 2016. She holds a degree in Tourism Management from Tshwane University of Technology and has developed strong communication and customer service skills throughout her career.
Work at Avon
Silindile Mbatha has been employed as a Sales Representative at Avon since 2016. Over the course of eight years, she has developed a strong foundation in sales and customer service. Her role involves ongoing communication with clients, which highlights her effective communication skills. In addition to her sales responsibilities, she manages and reports on the work of casual staff, ensuring that site management is informed of progress. She also maintains accurate time records and assists with day-to-day administration tasks.
Education and Expertise
Silindile Mbatha studied at Tshwane University of Technology, where she earned a National Diploma in Tourism Management from 2007 to 2011. This educational background provided her with knowledge in tourism and travel services management. Additionally, she completed her secondary education at Germiston High School, achieving her Grade 12 in Commerce from 2002 to 2006. Her academic qualifications support her expertise in customer service and sales.
Background
Before joining Avon, Silindile Mbatha worked at Rennies Travel as a Debtors Clerk for four months in 2013, located in the Johannesburg area of South Africa. This role contributed to her understanding of financial processes within the travel industry. Her experience in various roles has equipped her with skills in Electronic Data Capture (EDC) and phone etiquette, enhancing her customer service capabilities.
Skills and Responsibilities
Silindile Mbatha possesses strong skills in communication and customer service, which are essential in her role as a Sales Representative. She has experience supervising and providing on-the-job training to junior staff in the sales department. Her responsibilities include maintaining accurate time records and assisting with daily administrative tasks, ensuring smooth operations within her team.