Thomas Cook
About Thomas Cook
Thomas Cook serves as the Customer Installations Manager at AVOXI in Atlanta, Georgia, where he has worked since 2020. He has a background in IT management and engineering, holding multiple degrees and certifications in Information Technology.
Work at AVOXI
Thomas Cook has been serving as the Customer Installations Manager at AVOXI since 2020. In this role, he is responsible for overseeing the installation processes for customers, ensuring that their needs are met efficiently. Prior to this position, he worked as a Tier 3 VoIP Engineer at AVOXI for a brief period of two months in 2020. His experience at AVOXI has contributed to his understanding of customer requirements and technical solutions in the telecommunications sector.
Previous Experience at The Kotter Group
Before joining AVOXI, Thomas Cook held multiple roles at The Kotter Group. He served as the Director of Operations for five months in 2020, where he managed operational strategies. Additionally, he worked as an IT Manager and Project Manager from 2018 to 2020, gaining valuable experience in overseeing IT projects and managing teams in Lilburn, Georgia. His diverse roles at The Kotter Group provided him with a comprehensive skill set in operations and technology management.
Educational Background
Thomas Cook studied Information Technology with a focus on IT Security at Western Governors University, where he earned his Bachelor's degree from 2017 to 2019. He also holds an Associate’s Degree in Computer Networking Technology from Meridian Community College, which he completed from 2015 to 2017, graduating with highest honors. Currently, he is pursuing a Bachelor of Science degree in IT while actively working in the IT field.
Certifications and Skills
Thomas Cook possesses several industry-recognized certifications, including CompTIA A+, Network+, and Security+. These certifications reflect his expertise in IT security, networking, and technical support. His educational background and certifications support his professional roles in the IT sector, enhancing his capabilities in managing installations and technical operations.
Career Progression
Thomas Cook's career has evolved significantly over the years, starting as a Support Technician at Ideal Software Systems, Inc. from 2016 to 2017. He then advanced to various roles at The Kotter Group, where he developed his operational and technical skills. His transition to AVOXI as Customer Installations Manager marks a continued progression in his career, showcasing his ability to adapt and grow within the IT and telecommunications industries.