Brianne Hansen
About Brianne Hansen
Brianne Hansen is a Senior Operations Manager at Awardco, where she has worked since 2023. She has a background in client success operations and process improvement, with previous roles at various organizations including Congressional Research Service and Strategic Communications, Inc.
Current Role at Awardco
Brianne Hansen currently serves as the Sr. Operations Manager at Awardco, a position she has held since 2023. In this role, she focuses on operational improvements within the organization, applying her expertise in the B2B SaaS sector. Her responsibilities include overseeing various operational processes and ensuring efficiency across the team. She is based in Lindon, Utah.
Previous Experience at Awardco
Prior to her current position, Brianne worked at Awardco as the Manager of Client Success Operations from 2022 to 2023. She began her tenure at the company as the Client Success Operations Manager from 2020 to 2022. During her time at Awardco, she contributed to enhancing client success strategies and operational frameworks.
Education and Expertise
Brianne Hansen earned her Bachelor’s Degree in Economics from Brigham Young University, where she studied from 2014 to 2019. Her educational background provides a strong foundation for her work in operational management. She applies her knowledge specifically to the B2B SaaS space, focusing on improving organizational efficiency through process design and refinement.
Professional Background
Brianne has a diverse professional background that includes various roles in operations and research. She has worked as a Research Assistant at the Congressional Research Service and as an Assistant Project Manager at Strategic Communications, Inc. Additionally, she has experience as an Outreach Intern at Framingham Downtown Renaissance and held several internships in marketing and content creation.
Technical Skills and Tools
Brianne Hansen has experience implementing and managing a variety of software tools essential for operational success. She is proficient in Salesforce, Salesforce Service Cloud, Zendesk, Monday.com, and Qualtrics. Her technical skills support her role in enhancing operational processes and improving client success initiatives.