Joseph Gorham
About Joseph Gorham
Joseph Gorham is a Client Success Manager at Awardco in Provo, Utah, where he has worked since 2022. He has a background in sales and education, with experience in managing client portfolios and a strong record of client retention.
Work at Awardco
Joseph Gorham has been serving as a Client Success Manager at Awardco since 2022. In this role, he successfully manages a portfolio of over 60 clients simultaneously, focusing on enhancing client relationships and ensuring satisfaction. His expertise lies in upgrading clients from Small and Medium-sized Businesses (SMB) to Mid-Market level. Under his management, he achieved a 98% client retention rate, demonstrating his effectiveness in maintaining and growing client accounts.
Previous Employment Experience
Before joining Awardco, Joseph Gorham worked at Belong as a Senior Sales Representative from 2021 to 2022. His experience also includes a position at Access Development as a Sales Development Representative and Account Executive from 2020 to 2021. Additionally, he served as a 6th grade teacher at Idaho Falls School District 91 Education Foundation Inc for three months in 2020. His diverse background in sales and education contributes to his skills in client management.
Education and Expertise
Joseph Gorham studied at Brigham Young University - Idaho, where he earned a degree in Business Administration and Management in 2021. He also studied Mathematics and achieved a degree in Elementary Education from 2017 to 2020. His educational background equips him with a solid foundation in business principles and teaching methodologies, enhancing his ability to communicate effectively with clients.
Client Success Management Skills
In his role as Client Success Manager, Joseph Gorham specializes in upgrading clients from Small and Medium-sized Businesses (SMB) to Mid-Market level. His focus on client success is reflected in his impressive client retention rate of 98%. This skill set highlights his ability to understand client needs and deliver solutions that foster long-term partnerships.