Katie Alley
About Katie Alley
Katie Alley is a Customer Success Manager at Awardco, where she has worked since 2021. She has a background in communications and experience in various roles, including management trainee and tutor, along with a strong interest in international relations.
Current Role at Awardco
Katie Alley serves as a Customer Success Manager at Awardco, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Her responsibilities include addressing customer needs, providing support, and implementing strategies to enhance the overall customer experience.
Previous Experience at Enterprise Holdings
Before her current role, Katie worked as a Management Trainee at Enterprise Holdings for seven months in 2017. This position was based in Idaho Falls, Idaho, where she gained valuable experience in customer service and management practices within the car rental industry.
Educational Background in Communications
Katie Alley studied Communications at Brigham Young University - Idaho, where she earned a Bachelor of Science degree from 2012 to 2016. Her education provided her with a solid foundation in communication principles, which she applies in her professional roles. Additionally, she participated in educational courses and campus activities to further enhance her knowledge in this field.
Tutoring Experience at BYU-Idaho
Katie served as a Tutor at the Presentation Practice Center at BYU-Idaho from 2014 to 2016. In this role, she assisted students in improving their presentation skills, contributing to their academic success and confidence in public speaking.
Independent Consultant at Mary Kay Inc.
Katie worked as an Independent Beauty Consultant for Mary Kay Inc. from 2012 to 2014 in Rexburg, Idaho. This role involved promoting beauty products and providing personalized consultations to clients, allowing her to develop skills in sales and customer engagement.