Spencer Jacox
About Spencer Jacox
Spencer Jacox is a Fulfillment Account Manager at Awardco, where he has worked since 2021. He has a background in managing support helpdesks and optimizing processes, with previous roles at Torch LMS and Absorb Software.
Work at Awardco
Spencer Jacox currently serves as a Fulfillment Account Manager at Awardco, a position he has held since 2021. In this role, he is responsible for managing fulfillment processes and ensuring client satisfaction. His experience in support management and process optimization contributes to the efficiency of operations at Awardco. The company is located in Provo, Utah, where Jacox applies his skills to enhance team performance and client relations.
Previous Experience in Information Systems
Before joining Awardco, Spencer Jacox worked as an Information Systems Specialist at Torch LMS from 2017 to 2019. During his tenure, he focused on managing support helpdesks and optimizing support processes. Following this role, he served as a Client Advocate at Absorb Software from 2019 to 2021. His responsibilities included addressing client needs and improving service delivery, further enhancing his expertise in client support.
Education and Training
Spencer Jacox completed his high school education at Pine View High School, graduating with a High School Diploma in 2012. He later pursued computer science studies at CodeAcademy from 2017 to 2021, where he developed technical skills relevant to his career in information systems and client support. This educational background supports his professional roles in technology-driven environments.
Professional Skills and Commitment
Spencer Jacox possesses extensive experience in managing support helpdesks and optimizing support processes for small to medium-sized companies. He demonstrates a strong commitment to fostering a positive work environment and improving team dynamics. His passion for continuous learning drives him to seek opportunities for personal and professional development, ensuring he remains effective in his roles.