Ahmed Elruby
About Ahmed Elruby
Ahmed Elruby is an Account Management Analyst at AXA XL in Wroclaw, Poland, with a background in media and extensive experience in customer service. He is recognized for his strong analytical skills and superior communication abilities, developed through various roles in the industry.
Work at AXA XL
Ahmed Elruby has been working as an Account Management Analyst at AXA XL since 2020. His role involves managing client accounts and ensuring customer satisfaction. He operates from Wroclaw, Lower Silesian District, Poland. In this position, he applies his analytical skills to assess client needs and provide tailored solutions. His experience in customer service enhances his ability to maintain strong relationships with clients.
Previous Experience at Qatar Airways
Before joining AXA XL, Ahmed Elruby worked at Qatar Airways as a Customer Service Agent from 2015 to 2020. He spent five years in Wroclaw, Lower Silesian District, Poland, where he developed strong customer service skills. His responsibilities included assisting passengers, resolving issues, and ensuring a positive travel experience.
Education and Expertise
Ahmed Elruby holds a Bachelor's Degree in Media from Benha University, where he studied from 2004 to 2008. He also attended the Instituto Italiano di Cultura for one year from 2006 to 2007, enhancing his cultural and linguistic skills. Additionally, he studied at the British Council Cairo, further developing his communication abilities.
Professional Skills
Ahmed Elruby possesses strong analytical skills, developed through extensive experience in customer service roles. He is recognized for his superior interpersonal, oral, and written communication skills. His professional ethic is highly regarded in the workplace, and he demonstrates exceptional prioritization and problem analysis abilities in team-oriented environments.
Experience at DETUR GROUP
Ahmed Elruby served as a Coordinator Manager at DETUR GROUP for one year in 2012 to 2013 in Sharm Elsheikh. In this role, he coordinated various activities and ensured smooth operations within the organization, contributing to his overall professional development.