Alicia Ann Haydamack

Assistant Operations Manager @ AXA XL

About Alicia Ann Haydamack

Alicia Ann Haydamack serves as the Assistant Operations Manager at AXA XL in New York, New York, where she has worked since 2014. With a background in operations management and a degree in Construction Management from Michigan Technological University, she has held various roles in the insurance and construction industries.

Work at AXA XL

Alicia Ann Haydamack has been employed at AXA XL, a division of AXA, as the Assistant Operations Manager since 2014. In this role, she manages the day-to-day operations of an underwriting support staff within the Middle Office, focusing on Global Property Programs, E&S Property, and US Incoming Lines of Business. She has developed a corporate culture of teamwork, ensuring that team members understand their roles in contributing to the organization's success. Additionally, she has collaborated on change initiatives involving Enterprise Shared Services in Poland and India to streamline processes and improve productivity.

Previous Experience

Before joining AXA XL, Alicia worked at several organizations in various capacities. She served as a Transportation Associate in the Operations Management Program at Union Pacific Railroad for six months in 2012. Prior to that, she held multiple internships, including a Summer Internship at Granger Construction in 2010 and a Construction Management Summer Internship at Oldcastle in 2009. She also participated in the LEAPS Internship Program at Barton Malow Company in 2011. Additionally, she worked at Liberty Mutual Insurance as an Associate Claims Case Manager from 2012 to 2014.

Education and Expertise

Alicia Ann Haydamack earned her Bachelor's of Science in Construction Management from Michigan Technological University, where she studied from 2008 to 2011. Her educational background has equipped her with the skills necessary for her roles in operations management and underwriting support. Her expertise includes managing teams, ensuring compliance with service standards, and fostering collaboration among team members.

Coaching and Team Development

In her current role, Alicia focuses on coaching and developing team members through hands-on training and support. She emphasizes the importance of collaboration and teamwork, striving to create an environment where individuals can contribute effectively to the organization's objectives. Her approach to team development is integral to maintaining high service standards and open communication with underwriting partners.

Achievements in Operations Management

Throughout her career, Alicia has demonstrated a commitment to improving operational efficiency. At AXA XL, she ensures compliance with service standards and maintains communication with underwriting partners regarding unit status and progress. Her involvement in change initiatives has contributed to streamlining processes and enhancing productivity within the organization.

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