Alison Jones Acii
About Alison Jones Acii
Alison Jones Acii is a Wordings Technician in the Legal Team at AXA XL, with a diverse background in legal roles spanning over a decade. Her experience includes positions at various law firms and organizations, including Taylor Vinters, Roythornes Solicitors, and the Financial Ombudsman Service.
Work at AXA XL
Alison Jones currently serves as a Wordings Technician in the Legal Team at AXA XL, a division of AXA. She has held this position since 2020, contributing to the development and management of legal documentation and wordings within the organization. Her role involves ensuring compliance and clarity in the language used in insurance policies and related documents.
Previous Experience in Legal Roles
Prior to her current role at AXA XL, Alison Jones accumulated extensive experience in various legal positions. She worked as a Trainee Solicitor at Taylor Vinters from 2011 to 2013, and as a Litigation Paralegal at Roythornes Solicitors for six months in 2008. Additionally, she served as an Adjudicator at the Financial Ombudsman Service from 2009 to 2011, where she handled disputes and complaints.
Career Progression in Complaints Handling
Alison Jones has a strong background in complaints handling and customer conduct. She worked as a Complaints Handler at Catlin for eight months in 2014 and then continued in a similar role at XL Catlin for 11 months until 2016. Subsequently, she advanced to the position of Senior Officer - Complaints and Conduct at XL Catlin from 2016 to 2018, and later at AXA XL from 2018 to 2020.
Education and Expertise
Alison Jones studied Law at The University of Sheffield, where she earned a Bachelor of Laws (LLB) with a 2:1 classification from 2004 to 2007. She furthered her education at the University of Westminster, completing the Legal Practice Course in 2008. This educational background has equipped her with the necessary legal knowledge and skills for her roles in the legal and complaints handling sectors.