Becky Shalhoub

Becky Shalhoub

Enterprise Operations Manager, Surety North America @ AXA XL

About Becky Shalhoub

Becky Shalhoub is an Enterprise Operations Manager at AXA XL, specializing in Surety for North America. With over 13 years of experience in the insurance industry, she is responsible for hiring, training, and managing operations within her department.

Work at AXA XL

Becky Shalhoub has been employed at AXA XL, a division of AXA, since 2011. She currently holds the position of Enterprise Operations Manager for Surety in North America. In this role, she is responsible for hiring and training surety personnel within the North America Central Processing Operations. Additionally, she acts as the project coordinator for all companywide surety projects. Her responsibilities also include managing the Business Unit SharePoint site and forms repository, as well as overseeing a team of underwriting assistants. Shalhoub has played a key role in transitioning the records to a paperless system known as Documentum.

Education and Expertise

Becky Shalhoub has a solid educational background in business administration and management. She earned her Associate's degree from Northampton Community College, completing her studies from 2012 to 2016. She then pursued a Bachelor's degree in Business Administration and Management at DeSales University, where she studied from 2016 to 2018. Following this, she obtained her Master of Business Administration (MBA) from DeSales University, completing the program from 2019 to 2021. Her academic achievements complement her extensive experience in the insurance industry.

Background

Becky Shalhoub began her career in the insurance sector as an Underwriting Assistant at XL Insurance, where she worked from 2002 to 2006. After this role, she transitioned to Special Risk Managers of America, Inc. as an Underwriting Assistant and Surety Runoff Manager from 2006 to 2010. She returned to XL Insurance in 2011, where she has held various positions, including Technical Expert and AVP Operations Manager for Commercial Bond & Surety. Her career has been marked by a focus on surety operations and management.

Achievements

Throughout her career, Becky Shalhoub has successfully coordinated and implemented significant initiatives within the surety business. Notably, she led the transition of all records to a paperless system called Documentum. She also coordinates and oversees annual external reinsurance audits and serves as the point person for all regulatory filings and reporting for her business unit. Additionally, she holds a P&C Licensed Producer certification for all 50 states in the USA and is certified as a PA Notary Public.

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