Becky Shalhoub, MBA
About Becky Shalhoub, MBA
Becky Shalhoub is an experienced Enterprise Operations Manager at AXA XL, specializing in Surety for North America. She holds an MBA from DeSales University and has over 20 years of experience in the insurance industry, including roles in underwriting and operations management.
Current Role at AXA XL
Becky Shalhoub serves as the Enterprise Operations Manager for Surety - North America at AXA XL, a division of AXA. She has held this position since 2014, contributing to the management of operations in Exton, PA. In her role, she is responsible for hiring and training personnel within the Surety Central Processing Operations. Additionally, she oversees a team that includes direct reports and international underwriting assistants, ensuring efficient processing of surety business.
Professional Experience
Becky Shalhoub has extensive experience in the insurance industry, having worked at XL Insurance since 2011. She has held multiple roles, including Technical Expert in Surety and AVP Operations Manager for Commercial Bond & Surety. Prior to her tenure at XL Insurance, she worked as an Underwriting Assistant at Special Risk Managers of America, Inc. from 2006 to 2010, where she managed the Surety Runoff process.
Education and Expertise
Becky Shalhoub holds a Master of Business Administration (MBA) from DeSales University, which she completed between 2019 and 2021. She also earned a Bachelor's Degree in Business Administration and Management from DeSales University from 2016 to 2018, and an Associate's degree in the same field from Northampton Community College from 2012 to 2016. Her educational background supports her expertise in operations management and business processes within the insurance sector.
Key Responsibilities
In her current role, Becky is responsible for several key functions, including coordinating annual external reinsurance audits and managing the Business Unit SharePoint site. She successfully transitioned all records to a paperless system called Documentum, enhancing operational efficiency. Additionally, she acts as the point person for regulatory filings and reporting, working closely with internal audit to ensure compliance with FIC requirements.
Certifications and Licenses
Becky Shalhoub holds a Property & Casualty Licensed Producer certification valid in all 50 states in the USA. She is also certified as a Pennsylvania Notary Public. These certifications enhance her professional qualifications and enable her to perform various functions within the insurance industry effectively.