Chitra Chandran
About Chitra Chandran
Chitra Chandran is a Senior Analyst in Claims at AXA XL, where she has worked since 2015. She specializes in processing financial indemnity and re-insurance claims for the EMEA and APAC regions, with a focus on opportunities in Spain.
Work at AXA XL
Chitra Chandran has been employed at AXA XL since 2015, serving as a Senior Analyst in the Claims department. Based in Bangalore Urban, Karnataka, India, she has developed expertise in processing claims for the EMEA region. Her role involves managing financial indemnity and fee payments across various countries, including Australia, Hong Kong, Singapore, Malaysia, Spain, and Belgium. Additionally, she handles re-insurance claims for both the APAC and EMEA regions, contributing to the efficiency and accuracy of the claims process.
Previous Experience at Vantage Agora
Prior to her tenure at AXA XL, Chitra Chandran worked at Vantage Agora as a Subject Matter Expert (SME) from 2011 to 2015. During her four years there, she gained valuable insights and skills that contributed to her current role. Her experience at Vantage Agora laid the foundation for her expertise in claims processing and management.
Education and Expertise
Chitra Chandran earned her Bachelor of Commerce (B.Com.) degree from S.J.R College for Women, where she studied Accounting from 2008 to 2011. This educational background provided her with a strong foundation in financial principles, which she applies in her current role as a Senior Analyst in Claims at AXA XL.
Claims Processing and Internal Audits
In her current position, Chitra supports the EMEA region by processing bordereaux, with a specific focus on opportunities in Spain. She performs internal audits for all EMEA countries, ensuring compliance and accuracy in claims processing. Her role as a Subject Matter Expert (SME) for the EMEA claims process highlights her in-depth knowledge and ability to handle complex claims efficiently.
Technical Proficiency
Chitra Chandran possesses hands-on experience with various applications essential for claims processing, including Catlin Frame, XL Global Claims, and STAR. Her proficiency with these tools enhances her ability to manage claims effectively and contributes to the overall operational success of the claims department at AXA XL.