Daniela Atencio
About Daniela Atencio
Daniela Atencio is an Alternative Distribution Specialist at AXA XL, with over a decade of experience in the banking and insurance sectors. She has held various roles, including Senior Customer Care Representative at Allianz Insurance and Account Manager at BANCO DEL ORINOCO NV, and has a strong focus on customer service and marketing.
Current Role at AXA XL
Daniela Atencio has served as an Alternative Distribution Specialist at AXA XL since 2021. In this role, she focuses on developing and implementing alternative distribution strategies within the insurance sector. Her position is based in London, England, where she utilizes her extensive experience in the insurance industry to enhance distribution channels and improve customer engagement.
Previous Experience in Insurance
Prior to her current role, Daniela Atencio worked at Allianz Insurance in various capacities. She was a Senior Customer Care Representative from 2016 to 2018, followed by a position as Partnerships Analyst from 2020 to 2021. Her experience at Allianz provided her with a solid foundation in customer service and partnership development within the insurance industry.
Background in Banking and Customer Service
Daniela Atencio has over a decade of experience in banking and insurance. She worked as an Account Manager at BANCO DEL ORINOCO NV from 2010 to 2015, where she developed her skills in account management. Additionally, she served as a Complaints Officer at Petplan UK from 2018 to 2020, focusing on customer service and complaint resolution.
Educational Qualifications
Daniela Atencio holds a Bachelor of Business Administration (BBA) from Universidad Central de Venezuela, where she studied from 2006 to 2012. She also completed a program in Applied Data Science at Birkbeck, University of London in 2022. Furthermore, she earned a Certificate in General Insurance & Animal Health from the Chartered Insurance Institute, enhancing her knowledge in the insurance field.
Professional Skills and Attributes
Daniela Atencio possesses strong customer service skills, which have significantly contributed to her professional success. Her proactive and hardworking nature is complemented by her ambition and professionalism. These attributes have enabled her to excel in various roles across the banking and insurance sectors.