David Cronos, Cissp
About David Cronos, Cissp
David Cronos is a Technical Support Engineer at AXA XL in New York, specializing in managing end-user equipment lifecycle and providing VIP support for executives. He holds a Bachelor's degree in Network Operations and Security and multiple IT certifications.
Work at AXA XL
David Cronos has been employed at AXA XL, a division of AXA, since 2017. He serves as a Technical Support Engineer in New York, New York. In this role, he manages the end-user equipment lifecycle, which includes procurement, provisioning, deployment, maintenance, upgrades, and disposition. He also provides VIP white-glove support for the CEO and Managing Directors, ensuring high-level service and support.
Education and Expertise
David Cronos earned a Bachelor of Science in Network Operations and Security from Western Governors University in October 2020. He possesses expertise in managing end-user equipment lifecycle processes and has a strong foundation in IT service management. His knowledge is complemented by multiple industry certifications, including ITILv3 Foundations, Cisco CCDA, CCNA Security, CCNA Routing and Switching, and CompTIA A+, Network+, Security+, and Project+.
Background
David Cronos has a background in technical support and IT operations. He has liaised with external reinsurance auditors to ensure appropriate data access, demonstrating his capability in managing sensitive information and compliance requirements. His experience includes participating in project work related to relocations, infrastructure upgrades, and inventory audits.
Achievements
In his role at AXA XL, David Cronos has led training meetings for the America's IT team, providing guidance and support to team members. His involvement in various projects has contributed to the efficiency and effectiveness of IT operations within the organization.