Edward Laxton
About Edward Laxton
Edward Laxton serves as the Head of Global Program Services at AXA XL, a position he has held since 2022 in London. He has extensive experience in the commercial insurance sector, specializing in operational change and transformation leadership.
Work at AXA XL
Edward Laxton has been serving as the Head of Global Program Services at AXA XL since 2022. In this role, he is responsible for overseeing global programs and ensuring effective execution of enterprise strategies. Prior to this position, he held various roles within AXA XL, including Head of Middle Office for Europe & APAC from 2020 to 2022 and Head of Middle Office for Europe & Latin America from 2018 to 2020. His tenure at AXA XL has been marked by a focus on operational change and transformation leadership.
Previous Experience at AIG
Edward Laxton has an extensive background at AIG, where he held multiple leadership positions. He served as the Regional Head of Operations & Business Solutions for Europe from 2000 to 2003, and later as the Global Director of Operations for AIG P&C from 2010 to 2012. He also worked as the Regional Head of Operations & Systems for the Far East from 2006 to 2010 and for South East Asia/Greater China from 2003 to 2006. His roles at AIG emphasized operational efficiency and customer service.
Education and Expertise
Edward Laxton earned a Bachelor of Arts (B.A.) Hons in Economics & Politics with American Studies from the University of Leeds, completing his studies from 1986 to 1990. His educational background supports his expertise in operational change and transformation leadership. Laxton specializes in engaging business stakeholders at the CEO and executive levels, leveraging his extensive experience in the commercial insurance sector.
Career at Citibank
Before his extensive career in the insurance sector, Edward Laxton worked at Citibank as a Vice President from 1990 to 1996. His role at Citibank provided him with foundational experience in financial services, which has contributed to his subsequent leadership positions in the insurance industry.
Leadership in Customer Operations
In addition to his roles at AXA XL and AIG, Edward Laxton briefly served as the Director of Customer Operations at Zymplify in 2017. This position allowed him to further develop his skills in customer service and operational management, reinforcing his capability in leading teams and driving business change.