Faustine Zydziak Richard
About Faustine Zydziak Richard
Faustine Zydziak Richard is a Liability Claims Handler with extensive experience in the insurance industry, currently working at AXA XL in Paris. She has held various roles at AXA and GAN, focusing on claims management and customer relations since beginning her career in 2006.
Work at AXA XL
Faustine Zydziak Richard has been employed at AXA XL since 2014, where she serves as an Expert en Règlement de Sinistres Corporels Graves. In this role, she focuses on managing complex bodily injury claims. In addition to her long tenure in this position, she transitioned to the role of Liability Claims Handler in 2021, further expanding her responsibilities within the organization. Her work at AXA XL is characterized by her expertise in claims handling and her commitment to providing effective solutions for clients.
Previous Experience at AXA Corporate Solutions
Prior to her current role at AXA XL, Faustine Zydziak Richard worked at AXA Corporate Solutions from 2008 to 2014. During this period, she held several positions, including Gestionnaire Sinistre Aviation en Coassurance internationale and Chargée de Règlement de Sinistres Airlines. Her experience in these roles provided her with a strong foundation in aviation claims management and international co-insurance practices, contributing to her overall expertise in the insurance sector.
Early Career at GAN
Faustine Zydziak Richard began her career at GAN, where she worked as Collaboratrice d'agence from 2006 to 2008. This apprenticeship role allowed her to gain practical experience in the insurance industry, laying the groundwork for her future positions. The skills and knowledge she acquired during this time were instrumental in her subsequent career development.
Education and Expertise
Faustine Zydziak Richard pursued her education at ENASS IFPASS, where she completed a BTS in Négociation Relation Client appliqué à l'assurance from 2006 to 2008. She furthered her studies with a Licence Professionnelle d'Assurance in Parcours « Entreprise » (Assurances de Dommages et Assurances Collectives) from 2008 to 2009. Her educational background has equipped her with a solid understanding of insurance principles and client relations, which she applies in her professional roles.