James Good
About James Good
James Good is a Senior Claims Adjuster at AXA XL in London, where he has worked since 2016. He specializes in managing TPA Binders, Vendor Management, and establishing broker relations within the Crisis Management & Special Risks team.
Work at AXA XL
James Good has served as a Senior Claims Adjuster at AXA XL since 2016. In this role, he is responsible for establishing and maintaining broker relations within the Crisis Management & Special Risks team. His expertise includes managing Third Party Administrator (TPA) Binders and Vendor Management. He has adjusted claims across multiple regions, including North America, Central Europe, and Scandinavia, demonstrating his capability in handling complex claims scenarios.
Previous Employment Experience
Before joining AXA XL, James Good worked at several organizations in various roles. He was a Claims Handler at Miles Smith Insurance Group for 8 months in 2015-2016. Prior to that, he spent 4 years as a Claims Handler at Sportscover Europe Ltd from 2011 to 2015. He also worked as a Claims Handler at Willis from 2008 to 2010. Earlier in his career, he served as an Insurance Advisor at Crown Mortgage Management for 1 year in 2010-2011 and as a Telesales Executive at the Royal Bank of Scotland from 2006 to 2008.
Education and Expertise
James Good studied at Manningtree High School from 1998 to 2003. He possesses strong knowledge of the Electronic Claims File (ECF 2) and the Ministry of Justice (MOJ) Portal systems, which are essential for managing claims effectively. His expertise in vendor management and TPA binders further enhances his capabilities in the insurance sector.
Claims Management Skills
James Good has developed a robust skill set in claims management throughout his career. His experience includes adjusting claims across diverse geographical regions and managing relationships with brokers. His roles have equipped him with the ability to navigate complex claims processes and maintain effective communication with various stakeholders.