James Wright
About James Wright
James Wright serves as the Deskside Support Team Lead at AXA XL in London, a position he has held since 2018. He previously worked in various roles in desktop support and operations, including a decade at Catlin Holdings Ltd and a year at Burberry.
Current Role at AXA XL
James Wright serves as the Deskside Support Team Lead at AXA XL, a division of AXA, since 2018. In this role, he oversees the deskside support operations, ensuring that technical assistance is provided efficiently to users. His responsibilities include managing a team, troubleshooting technical issues, and enhancing service delivery within the organization. Based in London, England, he has contributed to maintaining high standards of IT support in a dynamic work environment.
Previous Experience at Catlin Holdings Ltd
Before joining AXA XL, James Wright worked at Catlin Holdings Ltd as the Desktop Support Manager from 2008 to 2018. During his ten-year tenure, he was responsible for managing desktop support services, implementing IT solutions, and leading a team of support staff. His extensive experience in this role helped him develop a strong foundation in IT service management and user support.
Experience at Burberry
James Wright held the position of Operations 24/7 Supervisor at Burberry for one year, from 2007 to 2008. In this role, he was involved in overseeing operational processes, ensuring efficiency, and providing support to various departments. This experience contributed to his understanding of operational management within a high-profile retail environment.
Educational Background in Agronomy and Soil Science
James Wright studied Agronomy, Soil Science, and Management at Iowa State University, where he earned a Bachelor of Science degree from 2016 to 2020. His education provided him with a solid understanding of agricultural sciences and management principles, equipping him with analytical skills applicable in various fields.
High School Education
James Wright completed his high school education at Fort Defiance High School, attending from 2012 to 2016. This foundational education prepared him for his subsequent studies and career in technology and management.