Jaswinder Singh
About Jaswinder Singh
Jaswinder Singh is a Scrum Master currently working at AXA XL in Gurugram, Haryana, India. With a background in Information Technology and experience in various roles, he has contributed to team delivery improvements and customer satisfaction through effective coaching and facilitation.
Current Role at AXA XL
Jaswinder Singh serves as a Scrum Master at AXA XL, a division of AXA, since 2018. He is based in Gurugram, Haryana, India. In this role, he focuses on facilitating Agile practices within teams, ensuring effective delivery of projects. His responsibilities include coaching team members, removing impediments to progress, and implementing lessons learned from Sprint Retrospectives to enhance team performance.
Previous Experience at XL Catlin
Before joining AXA XL, Jaswinder Singh worked at XL Catlin as an End User Support Specialist from 2016 to 2018 in Gurgaon, India. During his tenure, he identified and tracked hidden tasks, which contributed to improved team delivery commitments and capacity planning for sprints. This initiative resulted in increased customer satisfaction.
Professional Background in IT
Jaswinder Singh has a diverse professional background in the IT sector. He worked as an Associate Engineer at Aurum Soft Systems Ltd. from 2010 to 2012 and as a Senior System Engineer at Atos from 2012 to 2016. His experience spans various roles that have equipped him with a solid foundation in technology and project management.
Education and Expertise
Jaswinder Singh holds a Bachelor of Computer Applications (BCA) degree from Sikkim Manipal University, which he completed through Distance Education from 2005 to 2008. He further pursued a Master of Computer Applications (MCA) from the same university, studying from 2008 to 2011. His educational background in Information Technology and Computer/Information Technology Administration and Management underpins his expertise in Agile methodologies.