Jean Michel Losa
About Jean Michel Losa
Jean Michel Losa serves as the Head of Claims Strategy Technology & Innovation at AXA XL, where he has worked since 2019. He has extensive experience in claims transformation and procurement within the AXA Group, demonstrating strong negotiation skills and a background in IT.
Current Role at AXA XL
Jean Michel Losa serves as the Head of Claims Strategy Technology & Innovation at AXA XL, a division of AXA. He has held this position since 2019 and operates from the Paris Area, France. In this role, he focuses on integrating technology and innovative strategies into claims management, aiming to enhance operational efficiency and customer satisfaction.
Previous Experience at AXA Corporate Solutions
Prior to his current role, Jean Michel Losa worked at AXA Corporate Solutions as the Claims Transformation Leader from 2017 to 2019. During his two years in this position, he was responsible for leading initiatives aimed at transforming claims processes within the organization, contributing to improved service delivery.
Background in Procurement and Insurance
Jean Michel Losa has extensive experience in procurement and insurance. He served as the Head of Insurance Procurement and Service Delivery at AXA France from 2008 to 2012. Additionally, he worked at AXA Investment Managers as the Chief Procurement Officer from 2002 to 2009, where he managed procurement strategies and operations.
Education and Expertise
Jean Michel Losa studied at EFREI, where he achieved an engineering degree from 1980 to 1984. His educational background laid the foundation for his career in technology and claims management. He is recognized for his strong negotiation skills and his ability to manage culturally diverse teams effectively.
Achievements in Claims Transformation
Throughout his career, Jean Michel Losa has successfully led large transformation programs, including international procurement organization and outsourcing activities. His experience in claims transformation includes his role as Group Head of Claims Transformation and Process Industrialization at AXA P&C from 2012 to 2016, where he focused on enhancing claims processes across the organization.