John Conroy
About John Conroy
John Conroy serves as the Assistant Vice President and Senior Claims Specialist at AXA XL, where he has worked since 2016. With over 20 years of experience in the insurance industry, he specializes in national workers' compensation claims and has held various roles at notable companies including Cigna, Chubb, and ESIS, Inc.
Current Role at AXA XL
John Conroy serves as the Assistant Vice President and Senior Claims Specialist at AXA XL, a division of AXA. He has held this position since 2016, contributing to the organization for over eight years. His role focuses on managing complex claims and ensuring effective resolution processes. He operates from Exton, Pennsylvania, where he applies his extensive knowledge in the insurance sector to enhance operational efficiencies.
Previous Experience in the Insurance Industry
Prior to his current role, John Conroy accumulated significant experience in the insurance industry. He worked at Chubb as Claims Director from 2004 to 2016, overseeing claims operations for twelve years in Wilmington, Delaware. Earlier in his career, he held positions at Cigna Property & Casualty as a Financial Account Manager from 1997 to 2000 and at ESIS, Inc. as a Claim Representative and Account Executive from 1996 to 2004. This diverse background has equipped him with a comprehensive understanding of claims management.
Educational Background
John Conroy earned a Bachelor's degree in History from La Salle University. He furthered his education at the Pennsylvania State University-Great Valley Graduate Center, where he obtained a Master's degree in Business Management. His academic achievements provide a solid foundation for his professional expertise in the insurance field.
Specialization in Workers’ Compensation Claims
With over 20 years of experience in the insurance profession, John Conroy specializes in national workers’ compensation claims. His expertise allows him to navigate the complexities of claims processes effectively. He excels in building and maintaining partnerships with third-party administrators, major accounts, and brokers, which enhances customer service and optimizes claim outcomes.