Jolanta Bujnowska
About Jolanta Bujnowska
Jolanta Bujnowska serves as the Vice President of Insurance Operations and Head of Insurance Operations Poland at AXA XL. With extensive experience in the insurance sector, she has held various leadership roles in operations across multiple companies since 1995.
Current Role at AXA XL
Jolanta Bujnowska serves as the Vice President of Insurance Operations and Head of Insurance Operations Poland at AXA XL, a division of AXA. She has held this position since 2017, operating from the Wroclaw Metropolitan Area. In her role, she oversees underwriting support services for various regions, including EMEA, Americas, and UK/Ireland. She manages a team of over 250 full-time employees and runs operations for international customers across more than 25 business lines in 14 languages.
Previous Experience in Insurance Operations
Prior to her current position, Jolanta Bujnowska worked at AXA XL as Head of Insurance Operations Poland and Senior Delivery Lead from 2018 to 2020. Her career in the insurance sector includes roles such as Operations Department Director at BZ WBK Faktor Sp. z o.o. from 2008 to 2011 and Operations & Customer Care Director at Nationale-Nederlanden from 2012 to 2014. She also held the position of Operations Manager CEE at ACE European Group Ltd from 2006 to 2008.
Education and Expertise
Jolanta Bujnowska has a solid educational background in economics and management. She studied at the Warsaw School of Economics, where she achieved qualifications in Financial Liquidity Management, Psychological and Negotiating Competences in Business, and other related fields. Additionally, she studied marketing and management at Politechnika Częstochowska, earning a master's degree in engineering. Her education equips her with the skills necessary for high-quality service in policy management, pricing, and reconciliation.
Leadership and Team Management
As a member of the Senior Leadership team in the Polish Centre, Jolanta Bujnowska plays a crucial role in strategic decision-making and operational management. She has built operational scale through successful transitions and excellent delivery, demonstrating her capability in leading large teams and managing complex operations. Her experience in collaborating with underwriters, brokers, and customers on both regular and Lloyd's markets further enhances her leadership profile.