Joy Stapleton, MBA
About Joy Stapleton, MBA
Joy Stapleton, MBA, serves as Vice President of Operations at AXA XL, where she has worked since 2008. With a background in insurance and risk management, she has held various leadership roles, including positions at Gallagher and Reliance National Insurance Company.
Work at AXA XL
Joy Stapleton has served as Vice President Operations at AXA XL since 2008. In this role, she has been instrumental in creating strategic alliances with organization leaders to support key business initiatives. Her focus on business process improvement and maintaining a strategic vision has contributed to the operational success of the division, which is part of the larger AXA Group.
Previous Experience in Reinsurance Operations
Before joining AXA XL, Joy Stapleton worked at Gallagher as Vice President, Reinsurance Operations from 2002 to 2008. During her six years in this position, she operated within the New York City Metropolitan Area, where she developed strong relationships and effective communication strategies across the organization.
Background in Claims Compliance
Joy Stapleton's career includes a role at Reliance National Insurance Company as Assistant Vice President, Claims Compliance Officer from 1999 to 2002. In this position, she focused on compliance within claims operations, contributing to the organization's regulatory adherence and operational integrity.
Education and Expertise
Joy Stapleton earned her Master of Business Administration (MBA) with a concentration in Insurance/Risk Management from St. John's University, The Peter J. Tobin College of Business, from 1995 to 1997. She also holds a Bachelor of Business Administration (BBA) in Finance from the same institution, completed from 1992 to 1995. Her educational background supports her expertise in business process improvement and strategic vision.
Career in Regulatory Compliance
Joy Stapleton began her career at AIG, where she worked as Manager, Workers' Compensation Regulatory Compliance from 1989 to 1999. This decade-long experience in regulatory compliance laid the foundation for her subsequent roles in claims compliance and operations management.