Julien Cipriani
About Julien Cipriani
Julien Cipriani serves as the Responsable Middle Office Responsabilité Civile, Environnement et Lignes Financières at AXA XL France, where he focuses on claims strategy and team empowerment. He has a strong academic background in international business law and extensive experience in claims management across multiple languages.
Work at AXA XL
Julien Cipriani serves as the Responsable Middle Office Responsabilité Civile, Environnement et Lignes Financières at AXA XL France. He has held this position since 2022, contributing to the organization from its Paris office. In this role, he focuses on defining and implementing continuous improvement in claims strategy and transformation. His responsibilities include empowering teams to enhance their autonomy and improving customer experience while maintaining control over loss ratios.
Education and Expertise
Julien Cipriani has a strong educational background in law and business. He studied at Université Pierre Mendès-France (Grenoble II) from 1996 to 2001, where he earned a Maitrise in Juriste trilingue d'affaires. He furthered his education at Université Nice Sophia Antipolis, completing a Dess in Droit des affaires internationales from 2001 to 2002. His academic qualifications support his expertise in managing claims and legal matters in a multilingual environment.
Background
Julien Cipriani began his education at Lycée Fesch in Ajaccio, where he completed his Baccalauréat in 1995. He has a diverse professional background, including previous experience as the AXA Head of Anti-Fraud from 2016 to 2018 in the Paris Area. His career has involved leading claims handler teams across English, French, and Spanish speaking countries, showcasing his ability to operate in a multicultural context.
Achievements
In his current role at AXA XL, Julien Cipriani emphasizes the importance of customer experience and loss ratio control. He focuses on key performance indicators such as cycle time, cash settlement, and fraud detection. His contributions to the claims strategy and transformation initiatives reflect his commitment to enhancing operational efficiency and team performance.