Kanika Bangia
About Kanika Bangia
Kanika Bangia is a Manager at Axa Xl, with a background in technical support and process management. She has over 15 years of experience in various roles at companies like Dell and Xl Catlin, focusing on process improvement and team training.
Current Role at AXA XL
Kanika Bangia has been serving as a Manager at AXA XL since 2018. In this role, she oversees various operational processes and contributes to the overall management of the team. Her responsibilities include ensuring process efficiency and accuracy, as well as maintaining effective communication within the team and with clients.
Previous Experience at XL Catlin
Before her current position at AXA XL, Kanika Bangia worked at XL Catlin in several capacities. She served as a Process Specialist from 2008 to 2010, where she implemented process manuals to enhance team operations. She then advanced to Senior Process Specialist from 2010 to 2012, and later held the role of Assistant Manager from 2012 to 2015. In these roles, she focused on improving operational consistency and maintaining critical departmental information.
Technical Support Experience
Kanika Bangia began her career in technical support, working as a Technical Support Associate at Aricent from 2004 to 2006. She later joined Dell as a Technical Support Expert from 2006 to 2007. In these positions, she played a significant role in enhancing process accuracy and capacity utilization through targeted improvement projects, while also training and mentoring new hires and existing team members.
Educational Background
Kanika Bangia completed her Bachelor of Commerce degree at Delhi University, studying from 2003 to 2007. This educational foundation in commerce has supported her career in management and operational roles across various organizations.