Kay Harman
About Kay Harman
Kay Harman is a Senior Operations Lead at AXA XL, with extensive experience in operations and change management across various roles at Willis Towers Watson. Known for strong communication skills and a focus on system improvement, Harman has a proven track record in enhancing productivity and performance.
Current Role at AXA XL
Kay Harman currently serves as Senior Operations Lead at AXA XL, a division of AXA, since 2018. In this role, Harman is responsible for overseeing operations and implementing strategies that enhance efficiency and performance. The position is based in London, United Kingdom, where Harman has developed a strong understanding of the operational needs within the insurance sector.
Previous Experience at Willis Towers Watson
Harman has extensive experience at Willis Towers Watson, where they held multiple leadership roles. From 2000 to 2005, Harman worked as Operations Director - Technical Services. Following this, Harman served as Operations Director A&S from 2008 to 2013, and Operations Director Finex International from 2006 to 2008. Additional roles included Executive Director - Change Management and Portfolio Delivery Lead, contributing to various projects and operational improvements.
Education and Early Background
Kay Harman studied at Orwell High School from 1982 to 1988. This foundational education provided a basis for Harman's subsequent career in operations and management within the insurance and financial services industries.
Specialization in Operations Management
Harman specializes in designing and implementing improved systems, controls, and processes aimed at enhancing profitability, productivity, and performance while reducing costs. This expertise has been instrumental in driving operational efficiencies in previous roles, particularly in dynamic and fast-paced environments.
Leadership and Communication Skills
Harman is known for exceptional communication skills that facilitate the development of strong client relationships. This ability to understand unique client requirements has contributed to successful project outcomes. Additionally, Harman has a reputation for motivational and inspirational leadership, maintaining high morale and performance under pressure.