Laura Rowell
About Laura Rowell
Laura Rowell is a Claims Adjuster currently employed at AXA XL, with a background in claims handling and customer service spanning over a decade. She has previously held positions at Ipswich Borough Council, Davies Group, The Oval Group, and RBS.
Current Role at AXA XL
Laura Rowell currently serves as a Claims Adjuster at AXA XL, a division of AXA. She has held this position since 2020, contributing her expertise in claims management and customer service. In this role, she is responsible for evaluating and processing claims, ensuring compliance with company policies and industry regulations.
Previous Experience in Claims Handling
Before joining AXA XL, Laura Rowell accumulated extensive experience in claims handling. She worked at Davies Group as a Claims Handler for ten years, from 2009 to 2019. Additionally, she was employed at The Oval Group in a similar capacity for two years, from 2007 to 2009. This background has equipped her with a solid foundation in managing various types of claims.
Customer Service Background
Laura Rowell has a background in customer service, having worked as a Customer Service Advisor at Ipswich Borough Council for six months in 2020. This role involved assisting customers with inquiries and providing support, which complements her skills in claims adjustment and management.
Education and Training
Laura Rowell attended Stowupland High School from 1993 to 1998. Her education provided her with essential skills and knowledge that have supported her career in the insurance and claims management sectors.
Early Career in Motor Incident Management
Laura began her career as a Motor Incident Management Advisor at RBS, where she worked from 2001 to 2007. This six-year role involved managing motor incident claims, laying the groundwork for her subsequent positions in claims handling.