Libbie Micallef
About Libbie Micallef
Libbie Micallef is an IT Engineer Desktop Support at AXA XL, where she has worked since 2014, providing VIP support for high-profile clients and managing IT needs across a global office network. She has a background in IT service management and mobile device administration, and has completed relevant educational qualifications including A Levels and an ITIL foundation course.
Work at AXA XL
Currently, Libbie Micallef serves as an IT Engineer Desktop Support at AXA XL, a division of AXA, since 2014. Over her tenure of 10 years in this role, she has provided VIP support and managed the IT needs for high-profile clients within the organization. Her responsibilities include supporting a global office network, which highlights her expertise in managing diverse IT environments.
Education and Expertise
Libbie Micallef completed her secondary education at George Green Secondary School, achieving 11 A*-C grades, including Maths and English with Literature. She furthered her education at Tower Hamlets College, where she obtained A Levels with 3 Distinctions (A, A, A) and a D in Media Studies. Additionally, she has completed the ITIL foundation course, which has enhanced her skills in IT service management.
Background
Before her current position at AXA XL, Libbie Micallef worked as an Administrative Assistant at Brampton Training and Consultancy for one month in 2014. Her experience in IT support began with her current role, where she has developed significant expertise in managing mobile device administration using MDM tools for Blackberries and iPhones.
Technical Projects and Initiatives
Libbie Micallef played a role in the Cisco migration project, which involved implementing network solutions. This project showcased her technical proficiency and ability to contribute to significant IT initiatives within her organization.