Magdalena Moskwiak
About Magdalena Moskwiak
Magdalena Moskwiak is a Senior Engagement Analyst at AXA XL, where she has worked since 2018. She has a background in insurance operations and holds a bachelor's degree in French Philology from Uniwersytet Wrocławski and is currently pursuing a master's degree in Management at Uniwersytet Ekonomiczny we Wrocławiu.
Work at AXA XL
Magdalena Moskwiak has been employed at AXA XL, a division of AXA, since 2018. In her role as Senior Engagement Analyst, she oversees day-to-day operations within her team. She manages client portfolios using Salesforce and Watertrace, ensuring effective client engagement and satisfaction. Additionally, she is responsible for creating reports that support operational decision-making. Her contributions include implementing process improvements and transitioning new processes to enhance team efficiency.
Previous Experience at XL Catlin
Before joining AXA XL, Magdalena Moskwiak worked at XL Catlin in various capacities. She served as an Insurance Accountant from 2015 to 2016 and later took on the role of Delegated Authority Operations Analyst from 2017 to 2018. During her time at XL Catlin, she also held the position of Insurance Accountant (Process Leader) for a period of five months in 2016. Her experience at XL Catlin provided her with foundational skills in insurance operations and client management.
Education and Expertise
Magdalena Moskwiak studied at Uniwersytet Wrocławski, where she earned a Licencjat (Lic.) in Filologia Francuska from 2012 to 2015. She is currently pursuing a Magister (Mgr) degree in Zarządzanie w nowoczesnej gospodarce at Uniwersytet Ekonomiczny we Wrocławiu, which she began in 2019. Her educational background equips her with knowledge relevant to her roles in engagement analysis and operations management.
Professional Skills
In her professional capacity, Magdalena Moskwiak has developed skills in client portfolio management, utilizing tools such as Salesforce and Watertrace. She is adept at creating analytical reports that inform business strategies. Her experience in implementing process improvements demonstrates her ability to enhance operational workflows and adapt to new procedures effectively.