Martha Maidwell
About Martha Maidwell
Martha Maidwell is a Senior Claims Specialist in Casualty at AXA XL, where she has worked since 2019. With a background in Art History from Queen's University, she specializes in handling Occupier's Liability risks and engages in negotiations and settlement processes with various stakeholders.
Work at AXA XL
Martha Maidwell has been employed at AXA XL, a division of AXA, since 2018. She currently holds the position of Senior Claims Specialist - Casualty, a role she has maintained since 2019. In her capacity, she negotiates with various stakeholders, including clients, third-party claimants, lawyers, and insurers, to settle claims effectively. Her responsibilities also include engaging in settlement conferences, mediation, and other litigation processes to resolve claims. Additionally, she regularly conducts preliminary investigations to interpret insurance policy wordings and confirm coverage.
Education and Expertise
Martha Maidwell studied at Queen's University from 2005 to 2009, where she earned a Bachelor of Arts with Honours (BAH) in Art History. Prior to her university education, she attended Malvern Collegiate Institute from 2001 to 2005. Her academic background has contributed to her analytical skills, which she applies in her role as a Senior Claims Specialist. She specializes in handling Occupier's Liability risks within Commercial Liability Claims and has experience managing Commercial Auto Property Damage and Bodily Injury claims.
Background
Martha Maidwell has over a decade of experience in the insurance industry, specifically in claims management. She began her career at XL Catlin, where she worked as a Claims Specialist - Casualty Canada for ten years in Toronto, ON. Her extensive experience includes collaborating with Underwriting Departments and liaising with adjusters, experts, and management on technical and administrative issues. This background has equipped her with the skills necessary to identify and recommend improvements to loss processes, enhancing service quality and competitiveness.
Achievements
Martha Maidwell has made significant contributions in her role as a Senior Claims Specialist. She regularly engages in settlement conferences and mediation, demonstrating her negotiation skills. Her ability to conduct preliminary investigations and interpret insurance policy wordings has been crucial in confirming coverage for various claims. Additionally, her specialization in Occupier's Liability risks and her experience in managing Commercial Auto Property Damage and Bodily Injury claims highlight her expertise in the field.