Massimiliano Fabbri
About Massimiliano Fabbri
Massimiliano Fabbri is an Analyst in Policy Management at AXA XL, with a strong background in customer service and language proficiency. He holds advanced degrees in translation and linguistic mediation from prominent Italian universities and has worked in various roles in the customer service sector.
Work at AXA XL
Massimiliano Fabbri has been employed at AXA XL, a division of AXA, since 2020. He holds the position of Analyst Policy Management and works in Breslavia, Dolnoślaskie, Poland. In this role, he is responsible for analyzing and managing policy-related tasks, contributing to the operational efficiency of the organization.
Education and Expertise
Massimiliano Fabbri studied at Università Ca' Foscari Venezia, where he earned a laurea magistrale in Interpretariato e Traduzione Editoriale e Settoriale from 2009 to 2012. He also obtained a laurea triennale in Mediazione Linguistica from SSML San Pellegrino, studying from 2005 to 2009. His educational background equips him with strong linguistic and interpretative skills.
Professional Background
Prior to his current role at AXA XL, Massimiliano Fabbri worked at Qatar Airways as a Lead Customer Service Representative from 2015 to 2020. He was responsible for supervising team activities and was recognized as the best performer 11 times during his tenure at the European Contact Centre. He also held positions at Rentalcars.com and UBS, gaining diverse experience in customer service and IT.
Language Proficiency
Massimiliano Fabbri has achieved a C2 level proficiency in Spanish, certified by the DELE Certificate in 2013. He utilizes English, Spanish, and Italian languages daily in his professional roles, demonstrating his strong communication skills and ability to engage with diverse clients.
Internship Experience
Massimiliano completed an internship at the Italian Chamber of Commerce in Lima, Peru, where he worked in the Commercial Department. This experience provided him with insights into international business practices and enhanced his professional skill set.