Nigel Mort
About Nigel Mort
Nigel Mort serves as the Vice President, Chief Information Officer, and Senior Change Engagement Partner at AXA XL, where he has worked since 2015. He has extensive experience in technology management and business analysis, having held various roles in notable companies including XL Catlin and Credit Lyonnais Securities.
Work at AXA XL
Nigel Mort serves as the Vice President, Chief Information Officer, and Senior Change Engagement Partner at AXA XL, a division of AXA, since 2015. Based in London, United Kingdom, he leads a global team of Relationship Managers and acts as a technology conduit for the AXA XL Reinsurance CEO and leadership. His responsibilities include IT demand management, budgeting, compliance, and governance of technology services and solutions. Mort has introduced a common Design System and Digital Customer Experience (DCX) with a focus on user experience solutions within the organization.
Previous Experience
Prior to his current role, Nigel Mort held several positions in the technology sector. He worked at XL Catlin as Vice President, IT Manager Engagement & Business Analysis from 2009 to 2015. Before that, he was a Business Relationship Partner and Applications Programmer at Credit Lyonnais Securities from 1998 to 2005. He also served as AVP, Business/Applications Analyst at XL Group from 2005 to 2009. Earlier in his career, he worked as an IT Coordinator at Lloyds Bank from 1987 to 1995 and as IT Manager at Dignity Memorial Funeral Homes from 1995 to 1998.
Education and Expertise
Nigel Mort holds an MBA with Distinction from the University of Liverpool, where he studied Business Administration, Marketing, and Branding from 2008 to 2011. He also earned a Bachelor of Science with Honors in Computer Science from the University of Surrey, completing his studies from 1993 to 1998. His educational background supports his expertise in technology management and business analysis, enabling him to lead initiatives that enhance operational efficiencies.
Key Initiatives and Contributions
Throughout his career, Nigel Mort has led significant initiatives aimed at improving technology and business processes. He delivered the first UX-focused solution called Workbench for Underwriting, which enhanced workflow efficiency and management information. Mort evaluated the viability of Expert Systems Natural Language Processing and Natural Language Understanding for underwriting and business processing operational efficiencies. He also led the 'Building Business Knowledge' initiative to enhance technology staff's understanding of business, partnerships, and markets.