Rachael Gerlock
About Rachael Gerlock
Rachael Gerlock serves as the Assistant Vice President and Operations Manager for the Middle Office at AXA XL, where she has worked for over 21 years. She specializes in large-scale efficiency initiatives and leads teams across multiple locations in underwriting operations.
Work at AXA XL
Rachael Gerlock has been employed at AXA XL, a division of AXA, since 2003. She holds the position of Assistant Vice President - Operations Manager in the Middle Office. Throughout her tenure of over 21 years, she has played a crucial role in managing operations and leading teams across various locations, including Chicago, Scottsdale, Exton, and New York. Her responsibilities include structuring and administering complex global programs aimed at achieving optimal performance in underwriting operations.
Education and Expertise
Rachael Gerlock completed her studies at Elgin Community College, where she earned an Associate of Science (AS) and an Associate of Arts (AA) degree in Biology from 1995 to 1997. She furthered her education at Benedictine University, obtaining a Bachelor of Science (BS) in Health Science from 1998 to 2002. Her educational background supports her expertise in operations management and efficiency initiatives within the insurance sector.
Background
Rachael Gerlock began her career as a Senior Underwriting Assistant, where she led a team for nine years before moving into operations leadership at XL Catlin, now known as AXA XL. Her experience in underwriting operations has equipped her with a deep understanding of the industry, which she leverages in her current role to enhance operational efficiency and performance.
Achievements
Rachael Gerlock is recognized for her contributions to onboarding, training, and mentoring both new and veteran employees at AXA XL. She has been acknowledged as a top performer in these areas, demonstrating her commitment to developing talent within the organization. Additionally, she consults as a Subject Matter Expert on large-scale efficiency initiatives, showcasing her ability to design innovative solutions for complex operational challenges.