Rashmi Vijai
About Rashmi Vijai
Rashmi Vijai serves as a Delivery Lead at Xl Catlin in Hamilton, Bermuda, where she has worked since 2017. She holds an MBA from Golden State University and has extensive experience in process design and implementation, managing a team of over 80 members and overseeing service delivery to 65 locations across the United States.
Work at AXA XL
Rashmi Vijai has served as a Delivery Lead at AXA XL since 2017. In this role, she manages a large team of over 80 members, overseeing various processes to ensure efficient service delivery. Her responsibilities include coordinating service delivery to 65 locations across the United States. Rashmi's extensive experience in process design and implementation supports her leadership in managing operations effectively.
Education and Expertise
Rashmi Vijai holds a Master of Business Administration in Human Resource Management from Golden State University, where she studied from 2002 to 2004. She also earned a Bachelor of Commerce from the University of Mysore, completing her studies from 1991 to 1994. In addition, she attended the Insurance Institute of America in 2012, enhancing her knowledge in the insurance sector.
Background
Before joining AXA XL, Rashmi Vijai worked at Arthur J. Gallagher & Co. as an Operations Manager for 12 years, from 2005 to 2017, in Rolling Meadows, Illinois. She began her career at Bajaj Allianz General Insurance Co. Ltd. as an Insurance Intermediary, where she worked for four years from 2001 to 2005 in India. This diverse background has equipped her with a comprehensive understanding of both customer-facing and back-office operations.
Achievements
Rashmi Vijai has a strong track record in executing complex transitions within her roles. She has successfully managed the transition from business requirements to user acceptance testing (UAT) and live run phases. Her ability to design and implement processes has contributed significantly to the operational success of the teams she has led.