Richard Cheetham
About Richard Cheetham
Richard Cheetham is the Global Infrastructure Service Delivery Manager for Europe at AXA XL, where he has worked since 2017. He possesses extensive experience in IT solutions and business change, having held various roles in the technology sector over the past three decades.
Work at AXA XL
Richard Cheetham serves as the Global Infrastructure Service Delivery Manager for Europe at AXA XL, a division of AXA, since 2017. In this role, he is responsible for overseeing infrastructure service delivery across the European region. He engages with key stakeholders, including CEOs and Board members, to implement IT solutions that facilitate business change. His position emphasizes the importance of aligning technology with business needs to drive efficiency and effectiveness.
Education and Expertise
Richard Cheetham holds an MSc from Middlesex University, which he completed between 1992 and 1994. He also earned a BSc from the University of Westminster, studying from 1989 to 1992. His educational background is complemented by various professional qualifications, including ISEB, ITIL, Agile - Scrum Master, and Enterprise Architecture. He possesses skills in technology evaluation and selection, ensuring that solutions are best-in-class and aligned with business objectives.
Background
Richard Cheetham has a diverse professional background in IT and service delivery. He began his career at GGP Systems Ltd, where he worked in software support, technical support, installations, training, and sales from 1993 to 1997. He then transitioned to Room Solutions Ltd, where he held multiple roles, including Software and Technical Support Manager, Head of Support, and Software & Technical Support Analyst. His experience also includes a significant tenure at NIIT Insurance Technologies Ltd, where he served as Head of IT/Technical Services and Transition Manager.
Achievements
Richard Cheetham has a proven track record in designing and executing effective IT strategies and technology roadmaps. He has expertise in driving change management, business transformation, and service transition. His ability to engage with high-level stakeholders has enabled him to deliver impactful IT solutions that support organizational goals. His career reflects a commitment to aligning technology with business needs and fostering innovation within the organizations he has served.